28 January 2022

Safestyle UK plc

("Safestyle" or the "Group")

Cyber Incident

Safestyle, the leading retailer and manufacturer of PVCu replacement windows and doors to the UK homeowner market, reports that it has recently been the subject of a cyber incident in its business.

On becoming aware of the incident, the Group immediately engaged external specialists and has taken precautionary measures with its IT infrastructure, including taking its systems offline whilst it continues to investigate the nature and extent of the incident and implement its systems recovery plan. 

The Group remains operational, continuing to sell, survey, manufacture, install and service its customers although some of our contact centre response times are longer than usual.  All of the Group's payment processes, including receiving payments from customers which are transacted through third parties, as well as making payments to its staff and suppliers, have continued as normal.

The Group is working with the police and relevant regulatory authorities and will provide further updates as and when appropriate.

Enquiries:

About Safestyle UK plc

The Group is the leading retailer and manufacturer of PVCu replacement windows and doors to the UK homeowner market.  For more information please visit www.safestyleukplc.co.uk or www.safestyle-windows.co.uk.