Provident Financial plc

Appointment of Fiona Anderson as Managing Director of Cards

PFG is pleased to announce the appointment of Fiona Anderson as Managing Director of Cards, subject to regulatory approval. She will join PFG in April 2022 and will report to Malcolm Le May, Chief Executive Officer (CEO) of the Group.

Fiona has a wealth of significant experience across credit cards and personal banking. From 2019 to 2021, she served as Head of Everyday Banking at HSBC and prior to that she held senior positions at Mastercard and Barclaycard including Head of Growth Accounts for Mastercard Worldwide. Her most recent role was Managing Director, Global Consumer Solutions UK at Equifax, the consumer credit reporting agency.

Fiona brings significant expertise to the credit card business at an exciting time as PFG continues to invest and grow its card offering. Her appointment will enhance the existing operational and commercial expertise within Vanquis Bank whilst also complementing the existing credit card experience of the PFG and Vanquis Bank Boards.

Malcolm Le May, CEO of PFG commented:

"Fiona brings to PFG extensive credit card and banking expertise. This, combined with her proven ability to drive growth and profitability across cards and banking operations in several large banking organisations, made her an exemplary candidate for this role. I look forward to welcoming her to PFG in April and to working closely with her, and the rest of the team, as we grow the cards business back to its pre-pandemic levels."

Fiona Anderson, Managing Director of Cards, commented:

"I am delighted to be joining PFG as the new Managing Director of Cards. I look forward to working closely with Malcolm, and the wider credit card team, as we position the business for growth and drive the digital agenda. The cards business has several key competitive advantages, which really attracted me to the role, including its strong capabilities across underwriting and collections, its robust capital and liquidity positions and its fundamental understanding of its customers."

Notes to Editors

Fiona Anderson joined Equifax as Managing Director, Global Solutions, UK in 2022. Previously she was Head of Everyday Banking, HSBC UK, between 2019 and 2021, having joined as Head of John Lewis Financial Services in 2017. She worked for Mastercard for 10 years, with her last role being Head of Growth Accounts, UK & Ireland, and before that Barclays, where she was Head of Wealth Segment, Barclaycard.